Baker Business 2 Issue: Failed to go past LCL Logo

Home Forums Baker Business 2 Baker Business 2 Issue: Failed to go past LCL Logo

This topic contains 4 replies, has 2 voices, and was last updated by  Madaconda 1 year, 10 months ago.

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  • #453

    tc10190
    Participant

    Hello! I just want to say I played the demo version on a Samsung Galaxy s5 Active and I love it! It’s a fun and addictive game. When the demo was over and I bought the full version, but it won’t go past the Living Code Labs Logo when you run the app. Which, obviously, is rather disappointing.

    I have cleared the cache, installed and uninstalled the app multiple tines and still no dice.

    I’ve noticed the full game hasn’t been updated in almost 2 years so maybe that could be the issue? However, the Free Demo hasn’t been updated in about the same time but it still ran, so I don’t know.

    If anyone has a fix or knows what the problem please post a reply. Hopefully, this isn’t a completely dead forum.

    #458

    Madaconda
    Keymaster

    Hello,

    I’m sorry that you have been experiencing issues starting the full version of Baker Business 2. I must say I am a little puzzled, as I’ve not heard of this happening before, where the demo does work and the full version does not. I have a few questions that may or may not help: Did you purchase the game on the same device you were testing the demo on? Did you uninstall the demo before installing the full version? If you purchased the game via Google Play / Android, it would link that purchase to that google account. It would then require an internet connection to confirm with the google servers that you did indeed purchase the game. Perhaps confirm that your account is still logged in on your device. Did it give you any error messages when opening? Or did it freeze on the logo?

    Sorry for all the questions. I hope I can help fix this. I’m going to keep looking into this and pursue a possible update. If you decide you would like a refund please email me your order number (found in your email confirmation of purchase) to support@livingcodelabs.com

    Regards,
    Adam

    #460

    tc10190
    Participant

    Did you purchase the game on the same device you were testing the demo on?
    Yes.

    Did you uninstall the demo before installing the full version?
    Yes I did.

    If you purchased the game via Google Play / Android, it would link that purchase to that google account. It would then require an internet connection to confirm with the google servers that you did indeed purchase the game. Perhaps confirm that your account is still logged in on your device.
    It is logged in and in purchase history

    Did it give you any error messages when opening? Or did it freeze on the logo?
    When I would attempt to open the app it would go past the unity logo, make it to the living cell logo screen, but would freeze and crash back to the home screen. A window would pop up saying “Baker Business 2 has stopped” and allow me to send feedback and a report.

    #461

    Madaconda
    Keymaster

    Hello,

    Thank you for answering those questions and posting the crash report. It seems like a new issue. I’ll do some more investigating and try to push out an update this week.

    I’m sorry for the inconvenience!

    Regards,
    Adam

    #462

    Madaconda
    Keymaster

    I put out an update (v.1.0.3) for the full version of Baker Business 2 on Android / Google Play. Hopefully this will fix the issue. Please let me know if it did or didn’t fix it, or if you notice any significant changes. It may take a few hours to be shown in the store.

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